It will show you the processes and programs running.
I think is was norton I deleted it. When I download a AVG it said I still have virus protection on my laptop.
...then please download the Norton Removal Tool from the link below, then run it.. It should clean everything Norton off the computer.. Then you should be able to install AVG:
Hope this helps.
Cameras that make great holiday gifts
Let them start the new year with a step up in photo and video quality from a phone.