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Question

How do I get wireless wi-fi if Frontier router doesn't work?

Jun 22, 2014 9:59AM PDT

I just got a netbook (used) and can't get wireless wi-fi. Staples says the router that Frontier (Verizon) uses for internet access is not compatible with my computer. How can I get wireless? Or is it impossible unless I get a different router? How can I get Frontier to give me the compatible router? Help, this is my husband's little e-mail machine and although it was very cheap we can't afford another one.

It's an EEE PC machine running Win-XP, and it shows wi-fi connections.....

Thanks!!!

Discussion is locked

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Answer
XP? True.
Jun 22, 2014 11:51AM PDT

A few months ago we got the change to re-load XP (I take your word on this and not that's it's XP SP1 or later) and sure enough XP could only connect to WiFi that was unprotected or WEP. It could show a WPA/WPA2 hot spot but give nonsense error messages (which makes you wonder why after over a decade they didn't clean that up?)

So it's true. XP is pretty old and you might be able to try WEP on that router.
Bob

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alternate method
Jun 23, 2014 11:47AM PDT

buy a USB wifi device, they are very cheap. Make sure it comes with it's own program and supports the WPA encryption. Another method is to hook a wireless router to a LAN port on the main router and have it broadcast the WEP for older devices if the new router truly can't do WEP.

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Answer
I have a similar PC
Jun 24, 2014 10:47PM PDT

Your PC is "Acer engine" based meaning they make many or the similar Atom/N270 or N250 cpu and 1gb of ram installed netbooks. You need to verify that XP is fully updated to best current level, which includes SP3, etc. As another poster offered, get an USB wifi setup which will include the latest s/w to include usually WPA/WPA2 setups. The best the int. wifi setup will be dated and if your router doesn't provide it, then one or the other has to be brought up to date. Also, check into "Zero point" mode connection operation, install/enable that XP s/w.

http://ecross.mvps.org/howto/configure-wireless-network-with-windows-xp.htm

Be aware the the PC "as is" can have lousy wifi even if it connects, the int. antennae may not cut it or the ordination has to be right on. I have a similar Dell model and it too shows similar aspects of operation as I travel. Ext. USB setup and its antennae setup at least a 30-50% increase in reception alone plus the s/w itself was the newer WPA.

Alas, the EEE PC was the 1st to come out when these previewed yrs. ago, so it maybe just getting old, not only in wear&tear but real dated h/w setup. i suggest you find out what wifi chipset(card) is is being used.

tada -----Willy Happy

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My decision.
Aug 7, 2014 3:17AM PDT

Here is my decision. just addressing the PPP issue on the DSL side.

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I've heard that before as my nephews
Aug 7, 2014 11:17PM PDT

go to college. The wireless specs used to say that laptops with Atheros wireless cards may have trouble with their wireless networks. Your option are to check out which wireless cards are compatible with your router. Then 1. purchase the card and install it 2. purchase another brand at a computer store and have them change it or change internet providers.

Changing a wireless cards isn't hard and a new Intel 802.11 n around 30.00. There are like 2 screw that hold it in and usually 2 antenna connections that snap into place. I did this once and the screws are small so make sure you have the correct size otherwise you may need to pay to get the card exchanged.