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Question

How do I get a Kindle Fire to use Remote Desktop through a r

I'm a recording artist trying to set up a Kindle to remotely control the main computer from a sound booth. The hardware involved is a Kindle Fire HD 8.9, a NetGear N600 WNDR3400v2, and a PC running Windows 7 Ultimate. I can use TeamViewer over the building's wifi, but it's much too slow. I need a low-latency interface, so I chose to use a router to connect the devices as directly as possible. TeamViewer wasn't working over the LAN, so I switched to RDP. But that's not working either.

More information:

* Both devices are connected to the router and show up in the attached devices list. The PC is wired with a static IP. The Kindle is wireless. The router doesn't have internet access since I rely on the building's wifi.
* Both devices can access the router through its IP at 192.168.1.1.
* PC: Remote Desktop is enabled, as is Remote Assistance.
* PC: Remote Desktop Users says all admins, including my username, have access.
* PC: Windows Firewall is set up as instructed by Microsoft's Remote Desktop setup guide. I've also tried turning it off entirely.
* Router: Port 3389 is forwarded to the PC I wish to control, also as instructed by Microsoft's setup guide.
* Kindle: RDP apps (I'm trying more than one to rule out the app being the problem) are set to the destination IP of 192.168.1.2 (which I double-checked using ipconfig), port 3389, and with my Windows username and password. The apps I've tried are Evolve, 2X, and Microsoft's official Android app, which I sideloaded as a last resort since nothing else was working.

No matter what I do, I get unspecific connection errors. Just messages like "Unable to connect to remote PC." The router is set to log everything, but nothing shows up when I try to use an RDP app. It seems that the RDP apps aren't even reaching the router, much less the PC.

What am I missing? I've scoured dozens and dozens of articles and forum posts.

P.S. The NetGear N600 is dual band, in case that matters. I've tried connecting to both the 2.4 and 5GHz bands. I've also tried turning off all security.

P.P.S. The PC has an HTTP server. If I type 192.168.1.2 into a browser on the PC, it connects to the HTTP server. So the IP address is resolving correctly on the PC's end. However, if I type the IP into a browser on the Kindle, I get a never-ending spinning circle.

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All Answers

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Answer
Re: network

In reply to: How do I get a Kindle Fire to use Remote Desktop through a r

"The PC has a static IP". That's not 192.168.1.2, I think. So what is 192.168.1.2?

Kees

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Subject title

In reply to: Re: network

192.168.1.2 is the static IP. I set it myself. That's what shows up on the router list. And that's what shows up using ipconfig (as already mentioned).

I figured out the problem. The Kindle was malfunctioning and needed a factory reset. All is working now.

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Required subject title

In reply to: Subject title

192.168.1.2 is the static IP. I set it myself. That's what shows up on the router list. And that's what shows up using ipconfig (as already mentioned).

I figured out the problem. The Kindle was malfunctioning and needed a factory reset. All is working now.

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Answer
Fixed

In reply to: How do I get a Kindle Fire to use Remote Desktop through a r

For whatever reason, the Kindle needed a factory reset. Everything is now working as expected.

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