Look in the manual and see if the printer has a SELF TEST FUNCTION. Many printers can do this without a PC attached and it answers if the printer is working... or needs replacement.
A friend has a Canon Printer C50I and it prints all but black. She just bought a new black ink cartridge and it still does not print. We have run the alignment checks and everything prints except black.
I'm unable to find anything in the options where I must turn on the black ink ---- any ideas?
Does someone have a link to a forum on Canon printers? I've been looking under google and find everything but printers.
I would appreciate any help you could give me please.
Thank you - Julea