I'm not seeing this here. But let's continue with more detail from you. What is this PC?
And which Acronis? Older versions may indeed fail.
I upgraded Windows 7 to Windows 10. Nothing but problems afterwards. Onced the computer wouldn't even boot. Every time I ran a program it would eventually lockup the whole computer. CTRL-ALT-DEL had no affect on it. Under Power Settings i set it to go to Sleep. That didn't work either. Sometimes when it was locked up I tried ALT-F4. The screen went black and the computer froze. Tried to Recover to Windows 7 and that process didn't work at all. Finally had to strip hard drives, reinstall Windows 7, and try again with WSindows 10. Right away I cannot get computer to shut down or Restart. Acronis Backup Program would not work. CTRL-ALT-DEL shut down doesn't work. This is the worst version of Windows I've ever worked with. Can anyone help me.