Windows 10 forum


How do I fix the mutitude of problems I'm having with Window

by bnelsonusa / August 12, 2015 11:43 AM PDT

I upgraded Windows 7 to Windows 10. Nothing but problems afterwards. Onced the computer wouldn't even boot. Every time I ran a program it would eventually lockup the whole computer. CTRL-ALT-DEL had no affect on it. Under Power Settings i set it to go to Sleep. That didn't work either. Sometimes when it was locked up I tried ALT-F4. The screen went black and the computer froze. Tried to Recover to Windows 7 and that process didn't work at all. Finally had to strip hard drives, reinstall Windows 7, and try again with WSindows 10. Right away I cannot get computer to shut down or Restart. Acronis Backup Program would not work. CTRL-ALT-DEL shut down doesn't work. This is the worst version of Windows I've ever worked with. Can anyone help me.

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All Answers

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Actually it's the worse version for your PC.
by R. Proffitt Forum moderator / August 12, 2015 11:54 AM PDT

I'm not seeing this here. But let's continue with more detail from you. What is this PC?

And which Acronis? Older versions may indeed fail.

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My computer
by bnelsonusa / August 12, 2015 2:20 PM PDT

My computer is homemade and has worked with Windows 7 and 8 and 8.1 perfectly for years. It's an Asus motherboard, got a quad core AMD processor running a little over 3 MHz. 4 GB of RAM. The main HD is a 500 GB SSD, then two regular drives, one a terabyte drive the other about 250 GB. And Acronis is the latest, designed to work with Windows 10.

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I understand you want it to just work.
by R. Proffitt Forum moderator / August 12, 2015 2:38 PM PDT
In reply to: My computer

But I didn't find out much more about your PC. Home made or not, I'm not having such troubles at the office or home. But we know to do little things in advance such as clearing passwords, uninstalling the Antivirus and such.

In your case maybe you feel that sharing is not required. I'm running into folk that want Microsoft to fix this. In those cases you can't help.

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Info provided
by bnelsonusa / August 12, 2015 4:20 PM PDT

I provided all the info I can about my computer short of disassembling it and telling you the make and model of every piece in it. If you can tell me specifically what you want then I can try to provide it. And no, with our laptop we are not having any troubles with 10 at all. But on the desktop it's a disaster. In another forum by Microsoft they have given me a couple of built in file checking programs to check at the DOS level. Hopefuly that will identify the problems. They were very helpful so far.

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That's too vague to dive in and see what's up.
by R. Proffitt Forum moderator / August 12, 2015 4:27 PM PDT
In reply to: Info provided

We could try some checks but here you are asking for help in many forums.

That's not a good idea as you may be upset with conflicting advice. Here I want make, model, version, firmware revisions and sometimes more to see what's up. Sometimes I find a rev board that is never going to work. As such I don't offer tools and scans but want to know what it is we are working on.

Different folk take different approaches.

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Yes, that's exactly right...
by hfguide / August 12, 2015 7:42 PM PDT
In reply to: Info provided

" I provided all the info I can about my computer short of disassembling it and telling you the make and model of every piece in it."
But that's exactly the type of information that is needed. People can't help you if they don't know what model mobo, graphics card, sound card, etc. that you have installed.

For example, if I said I merely had an AsRock mobo and Nvidia card, there's absolutely nothing anyone could do to help me. If I said I have an AsRock N68C-GS FX mobo and an Nvidia 9800GT graphics card, OTOH, that's a whole different story.

Knowing the make and model of your core components is especially needed in your case, because you're running a custom built computer, which makes it that much harder to pinpoint what the problem could be. If you were running a store brand, it would be easy. "Oh, I have Store Brand Model XYZ." In that case, all anyone would have to do is look the model up in Google (or the official forums of the model) and see if other owners had the same problem as you. Chances are they would, and a solution will have been posted.

A Frankencomputer, forget it. People would need to know the exact parts to figure out what's going on in that case.

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It just depends on your configuration
by wpgwpg / August 12, 2015 12:25 PM PDT

There are a lot of folks who aren't having problems, and there are a good no. of folks who are. The folks having the most problems are those with laptops, due to the facts that almost every one is different and has proprietary components. You can always revert back to whatever you upgraded from via Settings if you do it within 30 days of upgrading. Since 10 has only been out for 2 weeks, that gives you over two weeks to go back if need be. I suggest you go to Device Manager and look for entries having ! or ? next to them. If you have any of these, you need to get Windows 10 compatible drivers from your computer's manufacturer, whoever that might be (you didn't say).
Good luck.

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Tried it!
by bnelsonusa / August 12, 2015 2:15 PM PDT

Reverting back is one of the multitude of things I have tried to no avail. It just screwed up my Windows 7 version and then locked up.

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you need to answer questions too
by renegade600 / August 12, 2015 2:24 PM PDT
In reply to: Tried it!

you need to post exactly what computer model you have and what version of Acronis as previously asked. we are not sitting in front of your computer nor is able to read minds. There could be others having the same issue with the same computer model and the software may not be compatible. You gotta help us to help you.

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by bnelsonusa / August 12, 2015 4:22 PM PDT

I provided all the info I could to the first responder above.

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by grawhib / August 13, 2015 4:05 AM PDT

how about sending a Speccy file this will tell you everything

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Could be a driver issue?
by hfguide / August 12, 2015 7:25 PM PDT

My feeling is that there's something about your particular system that doesn't like Windows 10, like, maybe some of the drivers for your hardware don't yet support it. If I were you, I would look up your hardware to see whether drivers are available, especially the mobo.

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