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How do I fix screen resolution and powersaver sticking

by foreals / November 18, 2013 6:28 PM PST

Hey all --

New to CNET forums. I have a question regarding my HP Windows 7 G-series notebook malfunctioning. I'm afraid it might be a problem with the hardware breaking down, or it could just be a problem thats well-known and easily fixable.

Recently when I booted up my computer like normal, everything on the desktop was big, even though i didnt change the resolution at all. I tried making a bigger and then back to normal resolution and it did not fix the problem.

Then, i tried running Ccleaner like i normally do, as well as the registry cleaner (which came up as empty), shutting down and rebooting the computer. Everything was still big. By that time i was using the battery, and put it on powersaver.

I shut it down when i was done, and then booted it back up later, and when i went to put it back on normal power after plugging my charger back in, it wouldnt go back to the normal interface. it just stayed stuck on powersaver appearance.

I made sure i didnt have any updates to do, which i didnt, and i made sure to do a full virus scan with avast, which came up as clean.

im now doing a boottime scan. is that the right thing to do? is there something im missing? is this stuff indicative of something specific that is breaking down?

thanks for your time.

foreals has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by foreals

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answer
by foreals / November 19, 2013 4:41 AM PST

I ended up rolling back the driver update to a previous one through the control panelp>device manager, and then it reboot the computer and it was all back to normal.

I just wanted to post this so it could help others. But thank you for the suggestion, Bob

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How did that driver get changed?
by R. Proffitt Forum moderator / November 19, 2013 6:44 AM PST
In reply to: answer

I will share this happens a lot when folk accept a driver from Micrsoft's Windows Update but the word is out. Well here's what I hear -> "Don't do that."

Bob

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Answer
Given the limited access to this PC.
by R. Proffitt Forum moderator / November 18, 2013 10:49 PM PST

If there is no hardware issue a restore to factory conditions should bring it back to normal operation.

I don't delay on such things but use SYSTEM RESTORE since that has never touched my files but put settings back to where they were before. If it goes on too long and we only have the detail above to work with then it's guesswork and not much more.
Bob

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