Question

How do I fix occasional major stuttering on my computer?

Apr 2, 2019 3:33PM PDT

Occasionally, my computer will start to heavily stutter for no apparent reason when I'm watching a video on Youtube or playing certain games like Destiny 2 (The specific thing in Destiny 2 happens whenever a map is loaded, I think that might help one find the issue)
I don't have any malware on my computer ( I have malwarebytes)


My specs are as follows:
Intel i7-6700 CPU @3.40 GHz
16 GB Ram
NVIDIA GTX 1060 (6GB)
Gigabyte Motherboard Model Z170-HD3P

If anyone has some recommendations/tips, that would be great, thanks!

Discussion is locked

Answer
Follow
Reply to: How do I fix occasional major stuttering on my computer?
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: How do I fix occasional major stuttering on my computer?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Post a Speccy.
Apr 2, 2019 3:45PM PDT
- Collapse -
Speccy Link
Apr 2, 2019 4:19PM PDT
- Collapse -
Additionally,
Apr 2, 2019 4:35PM PDT

I would also like to note that sometimes my audio cuts out for no reason as well.

- Collapse -
I had a quick look.
Apr 2, 2019 4:45PM PDT

I suspected heat, but not an issue. wait for our more experienced Speccy readers to reply.
Dafydd.

- Collapse -
Answer
A Speccy reading.
Apr 2, 2019 5:21PM PDT

1. You have dual 1080 monitors on a Nvidia 1060. That's going to be pressing your luck. We want to see the 1060 for that much video performance such as 60 FPS on a single 144Hz monitor but this is asking a bit much.
Workaround. Reduce game settings.

2. Power Profile. Set all the items to NEVER for now until the problem subsides.

3. Be sure the MSI overlay is disabled for now.
https://www.google.com/search?q=MSI+Afterburner+disable+overlay&gl=US

4. Megasync, FDM and similar must NOT be running for now.

5. I'd stop spacemen.exe for now as well.

6. "After updating to this build, nonstop exceptions in the Spectrum.exe service may occur causing PCs to lose audio, disk I/O usage to become very high, and apps like Microsoft Edge to become unresponsive when doing certain actions." Apply the methods from: https://blogs.windows.com/windowsexperience/2017/01/12/announcing-windows-10-insider-preview-build-15007-pc-mobile/

7. Spotify. Stop this and OPTIONAL items like it during the game.

8. System Process has a lot of IP connections. Disable this: https://www.howtogeek.com/224981/how-to-stop-windows-10-from-uploading-updates-to-other-pcs-over-the-internet/

9. Did someone disable hyperthreading? Turn it back on.

10. DRAM clocking. Looks underclocked. BIOS is current so try XMP timing. I don't like the RAM is reporting in as unknown here.

11. MEGASYNC again. Look at all those IP connections. That's taking some overhead. Don't do that and game.

I'd also consider a better DNS. Here's an article on that. https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/

- Collapse -
Cont.
Apr 2, 2019 6:01PM PDT

Thanks for all the help!
I would like to clarify that I had a VR headset plugged into my computer at the time of the speccy. I only use one monitor.
This definitely will help me! Thanks.
However, the audio problem I have is not the same as the fix you recommended was supposed to remedy . It is more of a temporary loss of audio that recovers after about 2-3 seconds.

- Collapse -
This is not "X causes Y."
Apr 2, 2019 6:16PM PDT

Sorry that I didn't write that I didn't find a smoking gun. I only found a lot of things I would clean up.

As to the audio, the IP connections alone tell me this is one busy machine. Such can cause the machine to be too busy to keep up with the audio stream.

Please disregard the item about Hyperthreading. It's enabled.

- Collapse -
PS. I decided not to comment on the following.
Apr 2, 2019 6:31PM PDT

"2785GB Microsoft Storage Space Device"

Since I don't know what this is on this PC I have to wait to see what we do have to work with plays out. Then I'd have to dig into this device. Microsoft's software RAID or software devices can get busy at times so that could present an unplanned spike and audio delay. But the report was full of areas to clean up so this can wait.

CNET Forums

Forum Info