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How do I EDIT, STOP ALERTS that no longer apply? Links in em

by j253 / October 26, 2014 2:56 PM PDT

can't change frequency of emails, can't stop avg alerts (no longer use), can't edit profile... nada.
may* have something to do with this *&^%$ windows 8.1, ie11, but even when logged in, site in 'trusted' (everything "allowed*", still* can do Nothing on cnet site.


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All Answers

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Re: CNET site
by Kees_B Forum moderator / October 27, 2014 6:18 PM PDT

Once you're logged in (and you obviously are) you should be able to edit your profile after clicking on "My Profile" that pops up if you hover your mouse over your user name in the upper ritght corner.

If - for some reason - it doesn't work, try another browser (Firefox and Chrome are free) or another PC. Still troubles then?


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Chaning your preferences in your CNET profile
by Lee Koo (ADMIN) CNET staff/forum admin / October 28, 2014 2:04 AM PDT

Hi there,

Sorry to hear you are having troubles changing preferences in your CNET profile.

If you are logged in and attempt to access your preferences in your profile, you may need to log in again with your CNET credentials again to access your personal information. You will know this when you click on any one of the CNET profile tabs:

Are you not able to access these pages in your profile?

If not, please let me know what you are specifically experiencing, so I can help troubleshoot the problem.


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(NT) BTW I'm moving this thread to the Forum Feedback forum
by Lee Koo (ADMIN) CNET staff/forum admin / October 28, 2014 2:05 AM PDT

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