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Question
How do I contact CNET customer service??
Discussion is locked
9 Posts
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Hey,
I have been trying to contact cnet uploads customer service,but they haven't got back to me yet. i have uploaded a product and it was in the pending stage (It should be live by July 3rd 2012). I went back to check my account and it say I don't not have any products and in the pending section is empty. I am not sure what is happing their, its getting a bet frustrating since no one is from the customer service is replying back to my tickets. Any one can help me with that issue?
Thank you
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Yesterday was a holiday so that's over a day you would not expect replies.
Also this is not your post from what I can tell so I can't tell if you tried and expected fast service on a holiday.
Bob
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3mushrooms,
We have made sure that your support incident was properly entered into our system, and you will receive a reply by e-mail soon. Thank you for your patience!
Regards,
Jen
CNET Upload Support
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Hey Jen,
I hope everything going well with you. I am just following up with you regarding the issue that we had regarding our product. I haven't received any replies yet and i would truly appreciate it if the support team can get back to me.
Thank you and looking forward to hear back from you.
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I apologize for the further delay. I have escalated this issue to our product management team to be sure it is visible and has priority, and have asked them to let me know when they are able to contact you, which will most likely be by end of day tomorrow (7/10). Thanks again for your patience here.
Regards,
Jen
CNET Upload Support
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This link is dead. I cannot find any way to provide feedback to cnet. I would like to, because I find some reviews totally lacking. In some cases, it is obvious little research has been done and there is almost no understanding of related issues with the use of products. Some reviews appear to be nothing more than a sales pitch!
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Links will move and die. There has been no effort to review old posts and update links.
-> That written, I see many reviews have an email or other feedback link.
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Answer
Your email link to "Reply" did not take me to anywhere that I could make a post, even after logging in and spending five minutes trying navigate to "Comments"--why don't you fix your site to function better?
Note post edited by Forum Admin to remove personal info.
Post was last edited on August 26, 2016 9:43 AM PDT
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