1. Is SSID broadcasting on the router?
2. Is the router FIRMWARE the latest they offer?
3. If the wifi security is set to "none", does it work?
4. Does the laptop work at a free hotspot?
These answers should narrow down where the issue is.
Have a new Acer laptop with Windows Vista. It won't pick up the Linksys Wireless G router (which works fine). Needs configuring, but don't know how to do that. Called Linksys. They said I have to call Acer. Is that true? This is powerful one...54mbps-says 100 % signal, but don't know what "address" to put in so that it can communicate with the Linksys. Can you help me with the steps? Barb