i am a phone freak and i dont even know how to determine if a phone is refurbished.. i think one way to tell is if the phone has the protective plastic on it..that means its new..thats all i can say
I have a Moto V557 and am supposed to receive another phone since this one is defective. I was told there is no guarantee that I will get a new phone or a refurbished one. I understand there is a way to tell if the phone is new or not...does anyone know what to look for?
Thanks!

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