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How can I recover all my folders

My system has run great for years,I`ve never had problems al all,but yesterday I had to renew my trend Micro Antivirus software and the nightmare began!after pay the renewal fee I did proceed to download the software.After the instalation ,I started to have differents pop up windows saying that some components had not been installed properly,I did contact Trend Micro Tech Support and you Know what?They told me to do a system restore.I did that, but after reboot my computer,a lot of softwares and folders were not there anymore.How can I get it back!I need that information or do I have to sue Tren Micro?

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"A lot of software and folders"

In reply to: How can I recover all my folders

What exactly? Parts of \windows, \program files, information from other folders, individual profiles?
And what were those pop-up messages exactly? What components weren't installed properly?
Are those folders really gone? With how much Gb (or Mb) did the available disc space increase? Did you check the recycle bin?

If you want to sue anybody, it's more like Microsoft than Trend Micro. Trend Micro didn't write the malfunctioning system restore. But, somehow, I'm afraid you'll have to resort to your backup to get your data back. If you don't have a backup, the best thing to do is remove the drive from your PC immediately, put it in an external enclosure and use datarecovery software on another PC to see what you can salvage.


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It Worked!

In reply to: "A lot of software and folders"

Thank you so much for your help!I did exactly what you told me to do and my system is working perfect but I had to uninstall completely the trend micro software.I`m using now Spyware Doctor with Antivirus from PC tools and It works great! Thank you again

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Sounds like you did a SYSTEM RECOVERY rather ...

In reply to: How can I recover all my folders

than the System Restore Trend Micro suggested. System Restore (a utility of the Windows OS) restores certain recent system changes while the Manufacturer's System Recovery tends to return the contents of the hard drive to the state it was in when you first received the computer.

Provide us with considerably more exact information and we might be able to provide some assistance in data recovery.

For starters, use the computer as little as possible because every disk write increases the probability of data loss.

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