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Question

how can i make my vista OS recognize my ethernet router?

Nov 14, 2012 2:55PM PST

brand new ethernet router that is working with my android phone, my house phone, and my nintendo wii but my computer is not detecting the new hardware. the installer suggested it was due to the vista system. has anyone else encountered this issue with vista?

Discussion is locked

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Answer
Re: router
Nov 14, 2012 4:05PM PST

You're not even telling if you want to connect wired (via Ethernet) or wireless (via WiFi).

Anyway, your PC or laptop should recognise both automatically, with one exception. If it's a laptop and it's wireless, it could be that it has to be activated via some software or hardware switch (the same switch you use in airplanes to shut the wireless off must now be used to switch the wireless on). In that case, see the user manual.

And there's always the possibility of bad hardware and bad or not-installed drivers. So, if it's a laptop, does it work wirelessly at a public hotspot?

Kees

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router
Nov 14, 2012 11:37PM PST

Hi and thank you for replying. The computer is a desktop. I believe the router should run wifi without the wire, however there is a wire connected for ethenet I assume to run my other devices and my home phone. I tried to locate and download any out of date or missing drivers but not sure what I do and don't need. if I knew exactly what drivers I need it would be so much easier t find out if mine are up to standardd

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Unless the desktop ...
Nov 17, 2012 9:27AM PST

has a wireless interface installed it can't connect to the router unless you connect a cat 5 cable between the PC and one of the router's ports.

Can you tell us the make and model of this router?

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wireless router
Nov 17, 2012 12:57PM PST

there is a wire connected from the router to the computer even though it should run the wifi without it. the model is a actiontech c1000a