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Resolved Question

How can i identify what the problem with my computer is

by Jun 6, 2018 8:33AM PDT

Recently my computer has been working very poorly all of the sudden and I can not figure out what the problem is, my friend tried to help me and he suspects it may be the CPU that is causing the problem.

Sometimes the computer slows down significantly and Is unable to run games I could play just a few days ago.

My computer parts is:
CPU: i7-4770K CPU @ 3.50GHz
GPU: AMD Rx 480 8GB
RAM: 16GB DDR3
DISK: Samsung SSD 840 EVO 120GB

Discussion is locked

emilandersenus has chosen the best answer to their question. View answer
9 Posts
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Best Answer

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A Speccy reading. For the report at TUShEjSl50wtDE3JjJyqQ7N
by Forum moderator Jun 6, 2018 10:18AM PDT

1. The CPU is at 67C which is quite hot for not doing much. This is likely to be traced to dirty or clogged heatsinks, failed or slow fans, or vents and fans that have clogged or slow over time.

2. The motherboard temp is 28C. This shows that maybe the case internal air temp is fine but the CPU is cooking. If the owner has yet to clean with canned air and check fans, you have to repeat the cleaning advice or arrange for a shop to do the work.

3. ST1000DM003-1CH162 (the Seagate HDD)
This drive is showing classic poor performance in value 01, 07 and BB.
This drive is to be removed, replaced if needed. This drive should never be attached to a PC if performance is needed.

4. Lexar USB Flash Drive USB Device
No issue. Just unplug to avoid possible performance issues.

5. I can't be sure from the reading but be sure Windows Update Sharing is turned off.
Read https://www.howtogeek.com/224981/how-to-stop-windows-10-from-uploading-updates-to-other-pcs-over-the-internet/

6. Microsoft Edge sure has a lot of connections. I'd endtask that as well then retest but item 1 to 3 are more likely to be what's dogging this PC.

Hope this helps. Bob

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Answer
It's a few years old?
by Forum moderator Jun 6, 2018 8:46AM PDT

Tell us about your cleaning regimen and how you check your fans for good operation.

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I purchased the computer in the end of 2014
by emilandersenus Jun 6, 2018 8:53AM PDT

I have switched the old graphics card out about a year ago (GTX 770), I don't clean the computer except wiping off dust.

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Should be a regular thing.
by r. proffitt Forum moderator Jun 6, 2018 9:46AM PDT

At home and office I get out the canned air on the 1st of the month and go around the laptops and more. If I skip a month or two, no big deal but here you are at 3+ years and never did the canned air to heatsinks and more.

It's time.

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I will try doing that
by emilandersenus Jun 6, 2018 9:48AM PDT

I will reply to you again if it doesn't work

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Be aware
by r. proffitt Forum moderator Jun 6, 2018 9:56AM PDT
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Speccy link
by emilandersenus Jun 6, 2018 10:02AM PDT
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Answer
how to see ram is working properly
by Jun 8, 2018 8:01AM PDT

i think in pc ram is creating aproblem how can i cheak that ram in funtioning properly or not i dont even use chrome my pc is lagging i cant even wrote article on my website **** pls tell me solution


**** Moderator Note: Unrelated links are removed as spam.

Post was last edited on June 8, 2018 9:08 AM PDT

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For pererson11.
by r. proffitt Forum moderator Jun 8, 2018 9:09AM PDT

You can use the method you read here or just create your own new discussion with the needed details.

The spam link is not needed.

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