While I did read the support at http://adixxion.jvc.com/support.html it appears the firmware and software you updated there did not resolve the problem. Since it's unfit for consumption, return and get another model.
Bob
I recently purchased the new Lenovo Carbon X1 w/ Windows 8 and tried to connect my Adixxion via USB to it to download some videos. Frustratingly, the computer says it doesn't recognize the device regardless of how many times I restart. I've even attempted to update all of the USB drivers, but they are all up to date. When I connect the Adixxion to my old Windows Vista Dell though, I have no issues. Anyone else having this problem or have any suggestions to solve it?

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