Long story short:
I have had a problem with GoBack 3 Deluxe.
(I installed a 2nd hard drive. The drive works fine except, GoBack recognizes it, but will NOT protect it.)
I have written dozens of emails to Symantec support, explaining my problem in detail.
I either get back:
1. a short answer with a link to something that has absolutely nothing to do with the problem.
2. an email from support asking for more details (which I reply too), but they NEVER respond to the reply.
Is there a way to get past basic support and get to the next level? I'm sure my problem could be fixed, if someone who understood GoBack could help.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?