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General discussion

HouseCall loading problem... anybody else having this?

by glenn30 Dec 16, 2005 4:28AM PST

Recent problem loading the scan software using both Internet Explorer and Firefox 1.5... appears to me HouseCall has revamped their site and maybe combined the regular and European Java sites. Finally I did get the regular link http://housecall.trendmicro.com/ to work using Internet Explorer.

Firefox will not connect with the following popup being received: ''Warning, the HouseCall-API did not define a native binding!''

Does anyone know what this means or a solution so online scan can be done using Firefox?

Glenn

Discussion is locked

5 Posts
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They have definately changed
by roddy32 Dec 16, 2005 6:23AM PST

things Glenn but according to this page here, you can still use either browser but as of yet, I don't see where there is an actual option for which version you use. It looks to me like it would maybe default to Active-X if you go there using IE and would default to Java if you go there using Firefox. I THINK if you click accept and go to the next page maybe and try it there with Firefox, it MIGHT load for you. I would do it myself but I don't have time to do that right now.
http://us.trendmicro-europe.com/housecall/v6.5/?us=2

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Thanks Roddy! We posted at same time...
by glenn30 Dec 16, 2005 6:26AM PST

Think I found the solution as posted below.

Thanks again!

Glenn

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(NT) (NT) Glad you found it Glenn. :)
by roddy32 Dec 16, 2005 6:48AM PST
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Found the problem and solution!
by glenn30 Dec 16, 2005 6:23AM PST

Google search for ''HouseCall-API missing'' brought this:

http://translate.google.com/translate?hl=en&sl=fr&u=http://www.commentcamarche.net/forum/affich-1908361-trend-micro-housecall-ne-marche-plus&prev=/search%3Fq%3DHouseCall-API%2Bmissing%26hl%3Den%26hs%3Dn4M%26lr%3D%26client%3Dfirefox-a%26rls%3Dorg.mozilla:en-US:official

Problem involved the AdBlock Extension to Firefox. Went to Adblock>Preferences>Adblock Options> and ticked (checked) Obj-tabs. I have not finshed a complete scan but it did start the scan... so I hope it now works.

Hope this helps someone else having this issue! Grin

Glenn

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(NT) (NT) Good Work, Glenn !! Thanks For Posting ! :-)
by tobeach Dec 16, 2005 2:41PM PST
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