Hi - I've been having Hotmail problems (mainly e-mails not sending) lately and would like to open an Outlook account while still keeping my Hotmail account open, as I have many files in Hotmail I don't want to lose. Can anybody help me please? For instance, I don't know how to set up an Outlook account, which service provider to use, how to formulate an e-mail address and how to keep all my Hotmail information in an Outlook account. Any info would be most welcome. Many thanks.