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Hi
The problem is in receiving emails.
Unfortunately, I can receive some emails in my gmail but I cannot receive the same emails in my hotmail???
I am sure that it is not in junk mail & the sender is in the safe list
please I need your help to solve this issue as I depend on hotmail a lot
Thanks
Discussion is locked
What happens if you forward such a mail from your gmail-account to your hotmail-account?
Kees
So all mails from your own gmail-account arrive in your hotmail-account except the ones that don't arrive there either when sent from the original account.
Then you know for sure it's not related to the sender.
So it must be related to the content. What is the common factor between the mails that exhibit this symptom?
Kees
As you can guess, attachments tend to get fried now. Try plain email. Text, no attachments.
Because of spammers, yahoo, hotmail and others often block domains and some attachments.
I'm unsure if you know this but your topic is well done and if you read the prior discussions the OP (that's original poster) often goes up in flames over the issue due to it not being under their control and for free accounts there is little to no support.
So yes it does happen and you can't depend on just one email service, especially if it's a free one. This lesson may be learned over and over as each person discovers it over and over. I wish there was better news.
On top of that, Microsoft has made it clear that hotmail is not a priority. They are moving to their live and outlook.com solutions. If you are not paying, again, you have no leverage.
Bob
"If your emails go to the hotmail junk folder, try to add a SPF record to your domain, this usually fixes this issue.
Also make sure your server has a PTR record "
As you can imagine, over 99% of users have no idea what any of that means. Let me state it more plainly. MSFT and others were deluged with spam and today there is some that want email to be "safe" so without any choice by you, html, zip files, scripts will be blocked "for your safety."
Sorry about all this geeky stuff but unless you pay for the service they are free to break it.
Bob
Firts of all, free stuff is not accurate. Because a lot of users are paying for the 365 Office and business email. So your point is not at valid. I personally can tell you that none of my clients use Office 365 because of this reason since here in Mexico, at least 1 of every 10 emails wont arrive not even in the SPAM folder (including Goverment emails too). I urge them to use Gmail for Business instead.
If youre in Russia, the problem gets even worst, since they by default send to spam Yandex email and Yandex domain email. (the most used email over there).
Second of all, if it was so easy as changing the SPF record, we wouldnt have this conversation. The reallity is that you have to ask via email to Microsoft team for a manual removal of blacklist. And you can get blacklisted for something as simple as sending "too much email" via forms in your website.
My only suggestion to anyone using Hotmail is to change ASAP if you want a reall business email, since you wont get not even to SPAM emails from your clients. And that, I can guarantee as for now.
And I was accurate. It's possible to be both as the players have changed over the years with blocking this or that, then not.
I see we agreed on Hotmail.
my hotmail is full , i have made some files in the hotmail but i can't still receive emails
If the fact that it's full really is the cause, then there seem 2 options:
a. Make space by deleting mails (delete them from the recycle bin also).
b. See if you can get more space from Microsoft.
If none of the 2 work, there is another cause for not receiving e-mails. See if hotmail customer support can help.
Kees
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