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Hotmail attachments won't open in Netscape

My browser of choice, Netscape, used to open (without any problems) my Hotmail e-mail attachments, whether WORD or PHOTOS. Over the past month, however, when I go to open the attachments I get this message: "(The document) could not be saved because the source file could not be read."

Does anyone know why this is suddenly happening? What can I do to correct this? (Note: The attachments open OK through IE, but I want to use Netscape.)

Note: I am using Windows XP Home Edition and Netscape 7.1

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Re: Hotmail attachments won't open in Netscape

In reply to: Hotmail attachments won't open in Netscape

A similar problem with Gmail (google mail) was traced to the firewall. Changes at the email server caused the firewall to block the attachments.

Bob

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Re: Hotmail attachments won't open in Netscape

In reply to: Re: Hotmail attachments won't open in Netscape

1) If I understand you correctly, it would be changes of some sort at Hotmail itself (?the e-mail server?) which is causing this malfunction; is this correct?

2) Is there anything I can do to correct this problem?

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Re: Hotmail attachments won't open in Netscape

In reply to: Re: Hotmail attachments won't open in Netscape

My response contained the answer. But I can't help you with your firewall configuration. Try zonelabs.

Bob

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Re: Hotmail attachments won't open in Netscape

In reply to: Re: Hotmail attachments won't open in Netscape

I read your response carefully; you stated: ?Changes at the email server caused the firewall to block the attachments?. Since I am unclear as to precisely what an ?e-mail server? is, I simply wished to verify that Hotmail (which is the only e-mail system I use) is the ?e-mail server? in this case; if it is, then changes at Hotmail have caused the attachments to be blocked.

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Re: Hotmail attachments won't open in Netscape

In reply to: Re: Hotmail attachments won't open in Netscape

Yes. Hotmail is the email server in a loose term.

How much clearer can I write it. You need to get control and understanding of your firewall. I will not do this for you.

Bob

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Re: Hotmail attachments won't open in Netscape

In reply to: Re: Hotmail attachments won't open in Netscape

Take a deep breath, Bob.

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same hotmail

In reply to: Re: Hotmail attachments won't open in Netscape

With netscape I can't even compose an answer. With chrome OK. At yahoo & att.net, netscape works OK.

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Re: Hotmail attachments won't open in Netscape

In reply to: Hotmail attachments won't open in Netscape

Are there any other Netscape users who have run into this problem? I wonder if they could let me know what steps they were able to take to correct it.

I am not an advanced computer user; I do not know much about firewalls and the like. I have the Trend Micro anti-virus/firewall protection on my computer. It doesn?t give me an option as to making specific settings which might in some way correct this problem; it basically just has an ?Enable Personal Firewall? option (which is checked).

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Re: Hotmail attachments won't open in Netscape

In reply to: Re: Hotmail attachments won't open in Netscape

This is not a Netscape issue. If you can't control the firewall or understand it, then you need to ask the supplier for support. Changes at Hotmail, Yahoo and others are creating posts like yours. The issue is that cookies and links on the page are not from the source page so some firewalls block it and posts like yours occurs.

What good is that firewall without support?

Bob

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