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General discussion

Hotmail attachment error

by cjborg / January 5, 2005 3:18 AM PST

I have a Compaq Deskpro, Windows 2000 Professional, IE 6.0.2800 and lately when I open my e-mail through "Hotmail" (MSN) and click the attachment and then choose either OPEN or SAVE, I get an error message(pdf,doc,etc...) that reads:

Internet Explorer cannot download...n=msn.com&_lang=EN&country=US from 64.4.38.250

Internet Explorer was not able to open this internet site. The requested site was either unavailable or cannot be found. Please try again later.

Up until a few days ago, I was always able to open attachments. What could have changed?

Thank you, Cindy

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RE:
by Margher / January 8, 2005 3:31 AM PST

Hi, I have the same problem but nobody answer at this question,did you solve it ?
Thanks
Marco

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same problem
by goldbergs / January 9, 2005 6:42 AM PST

I am having the identical problem.

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same, but...
by afukone / January 10, 2005 4:50 AM PST

Exactly the same problem, but if I didn't tick the "do not remember this address..." below the login fields, then I could open the attachments.

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Works
by lts / March 19, 2005 3:28 AM PST
In reply to: same, but...

it works, but why?

Thanks

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More information needed
by PudgyOne / January 10, 2005 5:55 AM PST

How are you trying to view your hotmail.com or msn.com account ?

Are you using Outlook? Outlook Express? Incredimail? Web server?

Also do you have Administrative rights or not?

More information needed

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hotmail error
by Margher / January 15, 2005 6:59 AM PST

Hi,I tried to open the attachment as administrator and it worked......but how can I open the attachment without the admin. rights???
It just happen with hotmail!
For your help I use IE 6,0 and w2k with all the updates, I open my hotmail box with the browser and the account is an hotmail.com
Thanks
Marco

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hotmail error
by kbnargel / January 25, 2005 6:20 AM PST
In reply to: hotmail error

My XP machine(IE ver. 6.0.2900w/sp2) will not let me download my Hotmail attachments unless I uncheck the "Do Not remember my email address for future sign in" check box at login. I have admin privlidges.

I have machines running 2000(IE ver. 6.0.2800) that will let me dowload attachments as any type of user (admin, power user, etc...)weither I check or uncheck the box.

Is there a registry key that will force the hotmail login box to have the default setting of unchecked on my XP machines? Normally I wouldn't care because i am not very fond of Hotmail but some of my lab patrons use it.

Better yet is there a permanent fix?

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cannot open attachments in hotmail....
by prasice / February 15, 2005 11:44 PM PST

I have exactly sam problem!
any solution???

thank u kindly, Dan

<Internet Explorer annot download...n=msn.com&_lang=EN&country=US from 64.4.22.250 (as opposed 64.4.38.250)

Internet Explorer was not able to open this internet site. The requested site was either unavailable or cannot be found. Please try again later.

Up until a few days ago, I was always able to open attachments. What could have changed?

please advise

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the cure
by rocketfrog / March 23, 2005 9:00 PM PST

It's not hotmail or trend micro or a virus

It's windows. My cure might not be your cure
but in order to download attachments from hotmail
I uninstalled windows hotfix KB871250
Go to Control panels > Add remove Programs
then search for it in the list of updates from
Microsoft.
"The best way to avoid being run over by a bus is to hancuff yourself to a radiatior in your basement for the rest of your life" Microsoft

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How do you keep the patch?
by R. Proffitt Forum moderator / March 23, 2005 9:12 PM PST
In reply to: the cure

"Vulnerability in the Indexing Service could allow remote code execution"

Removing this patch doesn't seem to be a good idea. And why did Firefox work?

Bob

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MS's response on 5/3/05
by k22 / May 4, 2005 12:30 AM PDT

"As of this moment, we do not have a workaround that we can recommend. However, our Product team is aware of this and we are currently working on a fix for this issue. Although I do not have the exact date on when this issue will be completely fixed, I will take the responsibility in making sure that your feedback will be given priority.

Thank you for your patience and cooperation. Please remain confident that Hotmail is in control of the situation and is committed to serve you better."

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Any Progress On This
by kandrew / January 30, 2006 11:48 PM PST

O.K., I have to ask, has anyone heard that this has been resolved or a countermeasure has been identified? We are having this problem at home still and can't open any of the hotmail attachments. If we forward the mail to Yahoo, we can open them there just fine (using POP3 mail for both, not Outlook or any other client mail program).

This is VERY frustrating to have continued this long!

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