Hot laptop while gaming and lag spikes

by Tallis1993 Jun 7, 2016 2:44PM PDT

My laptop gets fairly hot when playing games on low quality. Piriform speccy spits out temperatures of around 90 degrees Celsius. I purchased a laptop cooler with 4 fans but they don't make the slightest bit of difference to the laptops temperature. Is such a thing normal? When I'm not playing any games, the temperatures hover around 55. These temperatures are excluding the hard drive, that one remains around the low 30's and doesn't really change.

On top of that, during temperatures like this if I moved my laptop I will get crazy lag spikes that causes the system to go extremely slow and if I'm playing a game, I'm getting 1 frames every 10 or 15 seconds. This clears up after about a minute or two if I do not move the laptop. This isn't a problem when the temperature is low (it's the only pattern I've found) so I don't expect it to be anything loose inside, and the GPU is integrated I believe so it isn't something I can just take out and put back in.

Any suggestions on what the problem or problems are?

Discussion is locked

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Clarification Request

I can't find the make and model.

by r. proffitt Forum moderator Jun 7, 2016 2:49PM PDT

Be sure to supply the exact model. For example Dell Inspiron 15 is a series, not the model number.

However, why bother with this at all? I take it did this from day one so you have a warranty issue.

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Make and Model: HP Envy 17 j053a

by Tallis1993 Jun 7, 2016 3:29PM PDT

I didn't supply any specifications because I didn't believe it was related to specific hardware or anything like that.

I'm unsure if it did this from day one. I'm not a huge gamer but it did used to happen with Candy Crush, although I don't think it does anymore. I've only recently been trying to play some steam games so understandably this has become a bigger issue than it was once. The warranty expired a year ago, so that's not an option.

I didn't get the laptop repaired when it had valid warranty because the issue wasn't often enough to bother me as I didn't play games all that much, and the last time I trusted PCWorld's tech support, they lost my laptop. Not something I want to experience again so I've avoided them since.

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The closest model I could find was all bad news.

by r. proffitt Forum moderator Jun 7, 2016 3:44PM PDT

http://www.notebookcheck.net/Review-HP-Envy-17t-j003-Notebook.100557.0.html

"Temperature

The Envy 17 proved to be hotheaded particularly in the vent's area. The load temperature exceeded 47 °C here. However, the area around the wrist rest also felt unpleasantly warm after a while of intensive computer work and graphically demanding games.

It is almost impossible to convert a video or play a game when the laptop is resting on the thighs. The user would have to wear thick, insulating pants for this.

The processor achieved its maximum temperature limit within a few minutes so that clock rate reduction prevented high Turbo levels. Thus, the Turbo rate was rarely maintained for long. When the Envy 17 ran consistently at 3 GHz (on all four cores in load), the clock rate dropped with increasing temperatures to 2.4 to 2.7 GHz after a while. However, the Envy 17 never throttled below its default clock.

This is not noticed in routine use. Video converting needs a bit longer and a few fps are lost in games.

The GPU is not affected. " More at link.

While not this exact model, http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-17-heat-issues/td-p/2594743 covers the usual deep clean and compound work.

My experiences with HP are no more. They lost me when they didn't honor and warranty and did not fix it after 6 months. Not a company I can write nice about.

Hot laptop while gaming and lag spikes

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