Web Hosting, Design, & Coding forum

General discussion

Host serving old files.

by Mosfet3032 / December 18, 2011 12:02 AM PST

I have been using my hosting co for about 6 years now and about a month ago server started serving a six month old version of my site. Removing all changes since this version. FTP shows updated files, I can PUT new files, I can GET the updated files via FTP, but the file served are six months old. I even deleted entire site from FTP, and the site still is up. Almost like a ghost or echo. My hosting company will not return calls or emails and I have about 15 trouble tickets and no response. Yes I am moving to another host, but it's eating me up trying to understand what is happening here. Does this sound like a problem that's happened before?

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This happened to me!
by R. Proffitt Forum moderator / December 18, 2011 12:17 AM PST

I had forgotten to clear my browser cache or use the shift+F5 to reload the page (which varies with the browser.)

It was my moment of "Doh."
Bob

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Not a cache issue
by Mosfet3032 / December 18, 2011 7:31 AM PST
In reply to: This happened to me!

I wish it were that easy. Old version was coming up even on a pc, tablet, and phone, some of which have never been to site before.

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The server your logging into
by Sovereign Forum moderator / December 18, 2011 6:01 AM PST

to manage your files does not seem to be the same server that's serving your website. I'm guessing that your host's DNS is a bit messed up internally, which is how that can happen.

~Sovereign

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My guess too
by Mosfet3032 / December 18, 2011 7:37 AM PST

I was thinking it might have been some kind of mirror not connected to my FTP part. I don't know. I finally got a response this evening saying site has been fixed. They didn't offer an explanation, but at least it's fixed now, a month later. I guess it will be a mystery to me. I'm still changing host though, this is not the first time this nature of anomaly has happen. Thank you for your reply.

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