I hope they didn't send you a 'refurbished' phone. I fell for the 'pre-order-get something cool for free--game when I bought my S8. By the time I got it registered, the miniscule amount of free 256 G SD cards were long gone. Interestingly all the kids who worked in my carrier's retail store managed to get all the free stuff for themselves and extended family. And I had a very buggy phone for 2 months while they worked on the problems. I will never buy a new model on pre-order again. Have had many other interactions with Samsung's departments, none of them went well.