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Question

Horizontal lines on my samsung smart 3d LED

Apr 26, 2015 7:38PM PDT

Hi,

My optical sound bar connection had broken due to that small metal piece that holds the connector had worn out, so i had use a insulation tape to support the connector to hold tightly with the port on TV. Since then i see small thickness horizontal lines through out the screen. I tried all settings on the remote TV and run out of options. kindly advise does this needs a Samsung tech to come of resolve? This is due to some hardware component? Or is my exposed Optical signals from sound bar causing this distortion? Any inputs to fix this, will be appreciated.

Thanks & Regards,
Parameshwar

Discussion is locked

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Clarification Request
Please add full model numbers and country.
Apr 27, 2015 3:30AM PDT

That way when a Samsung rep replies they have the needed details.

If a full reset fails, it sounds like it needs repair. Get estimates as some repairs cost more than a new set.
Bob

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Answer
Re: Horizontal lines
May 1, 2015 1:36AM PDT