Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Home theater HT-E5550 drops input source

by Nov 19, 2012 8:36PM PST

Hi!

I have a HT-E5550 home theater system connected to my 7500 series TV. My STB is connected to the HDMI 1 IN on the HT-5550. Every time I switch on the HT-5550 it remembers that the HDMI 1 was selected, for about 5 seconds, then it drops it and displays a "Select input source" screen. Then I have to step through the input sources until I get to the HDMI 1 agin. After that it keeps the input source, until next time...

Any clever ideas why and how to fix this?

Thanks!

L.

Discussion is locked

3 Posts
- Collapse + Expand Details
- Collapse -
Answer
Re: Home theater HT-E5550 drops input source
by Samsung staff Nov 20, 2012 2:47AM PST

Hi lospilotos,

You can turn off Anynet+, as that's what it doing this. You may think this is a setting you can change. Unfortunately, it's not. Either you can turn Anynet+ on with all of its functions with this switching away, or you can turn Anynet+ off and stop having it switch away at start up.

HD Tech

- Collapse -
Re: Home theater HT-E5550 drops input source
by lospilotos Nov 21, 2012 12:44AM PST

Hi!

Thank you for your reply. I turned off Anynet+ on the HT-E5550 and was initially hopeful this would solve the problem. It did not...

Now, after a few seconds displaying the picture from the HDMI 1 input it drops this and shows the standard "Menu"-screen. I refer to the one with the 4 icons in the lower part of the screen "Smart Hub, Input Source etc". I then have to choose HDMI 1 again.

Any more ideas?

Thanks!

/L.

- Collapse -
Re: Home theater HT-E5550 drops input source
by Samsung_HD_Tech Samsung staff Nov 21, 2012 2:22AM PST

Hi lospilotos,

Did you try turning it off on the TV too?

HD Tech

Back to Samsung forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info