Question

Home Network

My modem/router keeps dropping internet access on all devices and computers hooked up to it both wireless and wired. All the lights show no problem on the front of the device. Hard-boot solves the problem every time but it happens a dozen times a day. Any suggestions?

Discussion is locked

Follow
Reply to: Home Network
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Home Network
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Clarification Request
Who owns the modem router?

If the ISP, they get called next.

- Collapse -
Clarification Request
Is this DSL service?

That runs over old copper wire. Pick up a phone, push a number and listen to see if there's static.

- Collapse -
Answer
Intermittent Sync

Your Internet connection has intermittent sync. Since all of your networked devices have frequent disconnects, your modem/router is not maintaining a solid connection to your ISP. I would suggest getting it tested by your ISP to be certain. If the modem/router is becoming too flaky, you may need to replace it. Another possibility is loose wiring as being the cause of the frequent disconnects from the Internet.

CNET Forums

Forum Info