There are two things you can possibly do....
One, you could take the unit apart and get to the dvd by releasing the drive so you could "manually eject" the dvd. Also, if this unit is a "jack-of-all trades" machine (meaning that it's areceiver with a dvd player built-in), chances are that it'll have a small hole on the bottom croner of the drive (much like a cd or dvd drive would on a computer), where you could insert a long pin or needle and allow the tray to be released.
The second option would be to take it to a repair shop and have someone do this for you. This option would be feasible if you didn't feel comfortable enough disecting the unit by yourself.
I hope this helps
Hi i have a "samsung ht-up" home cinema. I live in spain and some american friends brought a dvd from america, the dvd didn?t play because it?s a diferent format of europe. But the problem is that the dvd won?t come out. It says it?s loading and when i try to take the dvd out it doesn?t come out.
I need help!!! Please!!!