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General discussion

HItman Pro crashed Windows 7 starter -- Recovery help!

by iuprecise Dec 12, 2010 12:51AM PST

I had a problem with google search redirects so I downloaded some spyware programs to try and clean them off. The first couple didn't work properly, so I loaded HitMan Pro. It seemed to pickup several malware and virus that the other programs didn't pick up, but upon reboot of my system. It would no longer load properly. I've done attempted several system restores and recoveries but nothing seems to work.
Any help would be much appreciated!

Computer: Dell Inspiron Mini 1012
OS: Windows 7 Starter

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2 Posts

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Duplicate post.

by Kees_B Former Forum moderator Dec 12, 2010 12:53AM PST

Please continue in http://forums.cnet.com/7723-6122_102-509768.html?messageId=5044858#message5044858

Kees

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Cross posted.

by r. proffitt Former Forum moderator Dec 12, 2010 12:55AM PST

The problem I've run into is the malware installed itself so that removal crashes the OS. What we usually do is boot some OS from CD (I use Ubuntu) to get the user's files out then use the recovery media to reinstall the OS.

This is usually a lesson about backup and trying to figure out how the malware got onto the machine and how most antivirus are worthless when it comes to this.
Bob

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