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General discussion

Hijacked

Dec 19, 2010 11:25AM PST

afantispy.com has hijacked my computer, how can I get it off without paying the $49.95 fee?

Discussion is locked

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Hijacked
Dec 19, 2010 2:57PM PST

Hi,

Im not too sure on the symptoms your computer is facing. In what way has it hijacked your computer, and what is the nature of it? Can you access your system setting and files, or does it only just effect the internet?

Here are your options (loose due to the fact I don't know what you mean by hijacked)

First, you should backup all your data if you can, on a CD or external HDD. Make sure you search every folder important data may be. take a list of all the programs and/or games you have. Backup any saved games you have by saving the folder of the game in your program files section.

Once you have backed up, you can try and system restore your computer to an earlier date. That will be under Start>accessories>system tools>system restore.

Try restoring your computer to an earlier date, before this issue occurred.


However if that does not work, you can try attaining a copy of an anti virus software, and scan your computer.

If that fails then you might have to take you PC into a shop and they will have to format your HDD and reinstall windows.


There are other numerous ways to help remove malware, however you must be an expierienced user,

Thanks

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Hijacked
Dec 19, 2010 11:25PM PST

I have McAfee AntiVirus on the computer, it registered a unwanted program loading however could not remove it. If I try to open a program or file I get a warning message that the computer is infected and am sent to afantispy.com web site where they want 50 bucks to load their software. The only way I can access any programs is at start up before everything loads. I had McAfee scan the computer this way but it came back with nothing.
thanks

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Try Malwarebytes
Dec 19, 2010 11:58PM PST

Go to another computer that is not infected. Download Malwarebytes and burn to disc or thumb drive.
Start the infected computer in "safe mode" and run the Malwarebytes in that mode.
Run the full scan, that takes about an hour and a half. That usually finds and clears the problem.
That one also has you going through a proxy.
Go into network and find the lan settings and remove the check mark in the proxy box.
I do that before running Malwarebytes.

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If Malwarebytes ...
Dec 20, 2010 12:34AM PST
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thanks
Dec 22, 2010 4:24AM PST

the newest version of Malwarebytes did the trick, thanks to all for the help