The other tool is Adaware SE. Try that as well because todays pests are not removed with just one tool.
My IE start page has been hijacked by "coolwebsearch" and I'm unable to get rid of it. I use Spybot, but it couldn't identify the problem, so I installed Ad-aware. It found the culprit and I quarantined the files, but when I try to delete them, the program locks up.
Hijack this! also identified the bug, but it listed too many files for this computer dummy to recognize what can be deleted and what can not.
I'm running Windows ME and IE 6.0. Both have all the latest updates available as of last week.
Any suggestions how I can get rid of this mess?