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General discussion

Hidden applications won't stay hidden.

by BosoxMan Feb 15, 2011 2:46PM PST

Running the free version of TT on a Mac Mini (Core 2 Duo, OS-X 10.6). There are several programs I'm not interested in spending money on for new versions. I try to "hide" them, and they vanish, but next time TT announces updates, there they are again! It's annoying, and I'd like to know how to make it behave properly.

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RE: Hidden applications won't stay hidden.

by CNETSupport Feb 16, 2011 1:59AM PST

Hi BosoxMan,

I have converted your post into a proxy ticket in our support system so that we may better assist you; you should receive an e-mail to let you know that the ticket has been submitted, and another e-mail will alert you to our response, which you may expect within one business day.

In the future, you may submit support tickets directly through our support web site by following these steps:

1. Go to http://cnet.custhelp.com
2. Click on the "E-mail Support" tab.
3. Enter the e-mail address associated with your account.
4. From the "Category:" drop-down menu, choose the "CNET TechTracker" option, and the "TechTracker General" sub-option.
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6. Click the "Submit Question" button, and please be sure to follow through to the final confirmation page!

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Jen
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