Sorry but the other thread bottomed out and your last post while interesting didn't have the model number, transaction number to get your set on the radar.
If you need to vent or rant, be sure to do that so it's out of the way and the folk that help don't have to wade through that.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?