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Resolved Question

Hi-speed video playback G9 Powershot

Jul 29, 2012 12:27PM PDT

I recently just started getting this problem. When shooting a movie, all goes well and normal while shooting. The problem comes in when I playback the movie...it is in super hi speed motion. I must have selected a setting by mistake, but I can't correct it.
Any ideas?

Discussion is locked

Wellsy555 has chosen the best answer to their question. View answer
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Clarification Request
re: Hi-speed video playback G9 Powershot
Jul 29, 2012 1:52PM PDT

Just to be clear, the problem occurs when you playback the movie on the camera itself? If so, sorry, no idea what would cause that. But I wanted to make sure since you didn't specify and there are a bunch of reasons this could happen when playing back on other devices.

Mark

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Reply
Jul 29, 2012 2:12PM PDT

When replaying back on the camera itself, it is fast motion. When I transferred to my computer, it still playsback fast...so I believe the problem lies within the camera.

Best Answer

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Problem fixed...
Aug 4, 2012 12:05AM PDT

For those wondering what happened with my dilemma. I ended up phoning Canon Canada, they knew immediately what the problem was...On the back of the G9 Powershot, there is a control dial which allows you more in depth settings, for example in this case...shooting a movie. Some how I had (or someone else did), inadvertently moved the control dial to a time lapse mode. in this mode you can record up to 8 hrs and it will be compressed to 8 min.
This feature is great for something like shooting a bud flowering or the midnight sun. One thing it does not do very well is shooting your bud driving down the hwy...besides, it will not sound record in this setting.
G9 Powershot by Canon, 6 years and a great compact camera.

So settings it was. Thanks for some of the suggestions.

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Thanks Wellsy
Aug 4, 2012 1:16AM PDT

Good feedback.
I was not aware of that control dial on the back.

..

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Answer
Canon G9
Jul 29, 2012 1:22PM PDT

If you feel that you have inadvertently set something, I suggest you do a "Reset All".
This will reset the camera to factory settings.
Go to page 68 in the User Manual.

Something to think about:
If you have recently been using a different memory card, a slow memory card can cause speed problems on play-back.
If the card can not write fast enough, you will suffer dropped frames.
If it is severe enough, the play-back will appear to be fast or jumpy.

It is recommended that you use a speed Class 6 (or faster) memory card for video.

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Still having a problem
Jul 29, 2012 1:41PM PDT

Thanks for the answer and suggestions, but I had already did the "reset all" function and the memory card is the one that came with the camera. I format the card every time I transfer pics and videos. I just reset it again and it is still playing back in super hi speed motion.

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Canon G9
Jul 30, 2012 12:13AM PDT

Since it plays back at fast speed from the computer too, that means the problem occurred when the writing occurred.

It is possible that there is a failure inside the camera, but the problem can still be a bad memory card.

Before sending the camera for repair, you should eliminate the possibility of a bad memory card.

I suggest you buy or borrow a (class 6 speed) memory card and try it before declaring the camera defective.

You really need a larger capacity memory card anyway.
The one that comes with that camera is only 32MB.
32MB is not sufficient for video recording.

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Memory card solution...
Jul 30, 2012 11:44AM PDT

I never thought of it being a bad memory card. I was mistaken with the OEM memory card, it is a 2GB card. I will take the camera in and see if the dealer has another card I could try.
Thanks for your help!