But I'd like to relate only one. I have an extra internal hard drive.
I setup Windows Backup to do standard file backups with incremental after the 1st full backup.
I also have an image backup with Macrium Reflect - I've had more success with it than any other method or software. I store it on a separate external hard drive that is unplugged and stored in a safe location.
I and my clients have tried Norton, EaseUS Todo Backup, various odd XP solutions, Acronis; and all of them have failed when it mattered the most. I suspect it was more that malware attacked the original software and storage location than anything else.
I do this image so I can recover with it, and then use Windows backup to recover the incremental files backed up since the image date. I keep the image on an external drive, so any cryptolocker attacks can't destroy it, but then my day to day backups are not as critical for me. For others, it could be a real pain to put the drive in to do the incremental backup and then remove it for ultimate protection.
For those that have that critical of a data situation, read on bleepingcomputer how cryptolocker can attack your connected backups, so you don't have to weather a disaster of such proportions. My method is the lazy man's way to get the minimum done - but I've had very successful recoveries, and they are so easy it is just a piece of cake. The whole operation may take about 30 minutes. 20 minutes for total image recovery, and another 10 minutes for the Windows backup recovery. I typically have about a terrabyte of data on backup. Easy peasy my friends!
One of the most successful recoveries I did for a client, who didn't use this system, was one where Hewlett Packard had a Norton product already on a partition for a function key recovery upon boot up. You could hit an F key and go through the menu to do a backup AFTER the disaster!! I was gob smacked it worked so well!! The malware, which was a zero day Trojan back door, destroyed his entire installation after that. Fortunately I had all his files in a folder on an external drive, and was able to scan it with Avast to remove the original attack batch file. After doing a factory restore, all I had to do was copy this folder to his documents folder and everything was back as it was before.
Unfortunately, he would not do required maintenance to keep up with the protections I placed on his system and the next time, it totally blew up his hard drive - then he lost the external drive with the original backup. We as IT people cannot be responsible for folks losing their stuff and not doing the basic maintenance needed to prevent attack - so please don't blame your local IT guy for your mistakes.