that you asked this question. Here is the link.
i need some help please, because my computer is in some serious trouble.
what happens is that help screens constinally pop-up on whatever program im using (ie MSN Messenger: a msn help screen pops up, internet explorer: a interner explorer help screen pops up) and it will pop up again and again everytime i close it.
it doesnt always do this but i good majority of the time it happens.
oddly enough this happened to my computer when i had windows 98, so we emptied my computer completely (formatted the c drive) and installed windows xp professional. to my surprise the "virus" continued.
though it has gotten so out of hand that my computer, most of the time, that when i make it to my desktop from starting my computer it will freeze because it will open as many help boxes as possible. then i might get a message about my virtual memory being low.
silly me thinking i could solve the problem i deleted my help folder in windows. that did solve the problem temporarly if my computer to made it to the desktop. but those sometimes now will freeze my cmputer on the opening desktop because it is looking for the help boxes to pop up (which dont exist anymore). so it will give me an error box about my helpctr.exe application not functioning, but the box will never close. it just keeps popping up over and over again.
im not really sure if this is a virus because we completely cleared the computer before installing windows xp. if anyone could please help me with this problem it would help me greatly.
i also noticed that my computer is not checking my c drive when i boot up, it just says that it is cancelled.
thanks in advance