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Help with Wireless Router Set-up...

by PresBear / January 19, 2007 9:26 AM PST

Hello - sorry if my question has been answered before.

I'h having a great deal of trouble with setting up a wireless router.

Here are the details:
I recently got WildBlue service (I'm out in the sticks - it's the only thing available). I purchased a Linksys WRT54GS Router and installed the CD that came with the router to set it up on my Laptop (Dell Inspiron E1505 with a Dell Wireless 1500 Draft N WLAN mini-card).

Everything seemed to go smoothly with the set-up and the wireless was even working at one point. However, I am now getting the message that there is no connectivity to the wireless network and when I try to re-set/troubleshoot up the wireless connection with the Easylink Advisor software provided with the router I cannot make things work.

When I look under "Network Connections" in Control Panel it says Limited or No Connectivity under my wireless network connection.

I'm so lost about what I did wrong - especially since things were working at one point.

Can anyone help? TIA - Jaime

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Help with Wireless Router Set-up
by picohat / January 19, 2007 7:20 PM PST
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Problmes continue ...even with professional help!
by PresBear / January 25, 2007 10:12 AM PST

Thanks for the links Picohat.

I finally got so disgusted I called the Geek Squad to come out and look at my system. He was here for over 4 hours and could not get my laptop (Dell Inspiron E1505 w/ Wireless 1500 Mini Draft N card) to stay connected to my wireless network for more than 30 seconds.

We tried 4 different routers and nothing helped. All the while his laptop was sitting here with a great wireless signal and no connectivity problems.

Geek Squad guy told me to call Dell as it appears the wirless card in this machine that is 3 weeks old is defective. Great, just what I wanted to do - call Dell.

I'm also having problems with my wireless Bluetooth mouse staying connected to the machine - computer told me today it had no signal but a few minutes later it will see the mouse and work fine.

Needless to say, I'm frustrated to the max. I really just want to take the computer back but I think I'm out of my alloted time for a return.

Any advice?


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When I see that I...
by R. Proffitt Forum moderator / January 25, 2007 10:19 AM PST

Disable the onboard card and try a wifi pc-card. If that works I know the onboard card has issues.


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by PresBear / January 25, 2007 10:36 AM PST
In reply to: When I see that I...

Thanks Bob, seems like the Geek Squad guy could have done this for me - am I correct?

At any rate, do I understand correctly that I should purchase a wireless card for a laptop and plug into USB to see if the problem persists? (Sorry I only know enough about this to be dangerous!)

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How do I put this.
by R. Proffitt Forum moderator / January 25, 2007 10:54 AM PST
In reply to: Okay

Since the office deals with this and more, we have such a device to do this test. The Geek Squad has their protocols and may not be inclined to do such a test.

The answer is yes.


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Oh Dell....
by PresBear / January 27, 2007 7:19 AM PST
In reply to: How do I put this.

Well after over an hour on the phone with Dell today we accomplished NOTHING! The tech told me it's not my wireless card - probably the router. No way.

I had enough and told the tech I'd like to speack to customer service. I told the CSR I wanted to return the laptop and she informed me that they would offer a replacement with the same specs seeing as how I was over the 21 day return policy (which is crap). I reluctantly agreed and asked if the new one was a lemon could I return that one - yes no problem.

So, we'll see how the new one works - should have it about a week.

Wish me luck!

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May I ask?
by R. Proffitt Forum moderator / January 27, 2007 8:17 AM PST
In reply to: Oh Dell....

So the wifi didn't work during that 21 days?

Be sure to yelp fast nowadays.


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by PresBear / January 27, 2007 8:44 AM PST
In reply to: May I ask?

I got the computer on the 4th, did not have high speed until the 16th and then only got the wireless router installed on the 25th. So, I've only known definitively for about 2 days that there was something wrong with the wireless.

I had a hunch - but I'm no computer wiz so when the Geek Squad guy told me it's the computer not the router I finally had an answer 2 days ago.

I guess I was just naive since this is my first wireless computer.

Up until the 16th, I've only had dial-up (I live out in the country so no high speed access - had to go with Satellite)

At any rate, I'm feeling optimistic I will get closure.

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I wonder if
by PudgyOne / January 27, 2007 12:01 PM PST
In reply to: No...

this had anything to do with IE 7.

It disables about 4 or 5 of my programs.

Could it be possible?


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Still have IE6
by PresBear / January 28, 2007 4:41 AM PST
In reply to: I wonder if

I just checked Internet Explorer and it says I have Version 6.0

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