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Question

Help with Windows 8 Refresh

Oct 19, 2013 3:35AM PDT

Hello, Im trying to do a windows 8 refresh with saving my files. However when I try I get the message "The drive where windows is installed is locked, unlock the drive and try again." But it doesn't say how to unlock it. Any help is appreciated.

Discussion is locked

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Answer
(NT) Start Win Explorer, rt-click C:, click Properties-> Security
Oct 19, 2013 3:50AM PDT
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Nothing happens
Oct 19, 2013 8:26PM PDT

Ok I tried this and once in there I don't see how to change anything, all the selections are "gray" and all the box's are checked.

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Answer
Re: refresh
Oct 19, 2013 8:44PM PDT