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Help with software

by alan fallow / April 8, 2007 9:52 AM PDT

Can anyone give me some ideas please. I downloaded 2 of the Easter screensavers that were mentioned in this weeks email. Installed them both and they appeared to run fine. The only problem is that ever since I downladed and installed these programs the machine shuts down when it is not used for a couple of minutes. I have removed these programs from my system but still the PC shuts down. I have an anti virus running on my machine and that did not pick out a virus when i was downloading. But because the machine keeps shutting down i cannot run disk checks or virus checks.Everything was working fine before i downloaded and installed these 2 programs, so I am assuming the problem I have was caused by 1 or both of these programs. any advice would be most appreciated.

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Since you told us. . .
by Coryphaeus / April 8, 2007 10:55 AM PDT
In reply to: Help with software

absolutely nothing about the machine, how can we help?

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sorry about lack of info
by alan fallow / April 8, 2007 7:37 PM PDT
In reply to: Since you told us. . .

I am running Windows XP with sevice pack2. 100gig hard drive 512meg Ram pentium 4 pc with dvd drive and cd burner (no DVD burner). when i installed the screensavers i set the settings for 5 minutes. since i have removed the programs I now have no screensaver set. I used the windows add/remove utility to remove the programs from my system.
I hope that covers everything you needed to know.

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(NT) AND?? Does the system still shutdown??
by Ray Harinec / April 8, 2007 11:47 PM PDT
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machine still crashes
by alan fallow / April 9, 2007 6:54 PM PDT

yes I am affraid the machine still crashes. Everything just shuts down and then i have to turn off all power and reboot. Of course then i get the dreade blue screen and have to wait for the diskcheck. Someitmes there are no errors (usually if I am doing nothing when the system crashes) other times there are some errors showing up ( I guess that is because I have been using some software)

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reply to: Help with software
by caktus / April 8, 2007 10:59 AM PDT
In reply to: Help with software

You didn't mention any machine spec's or the OS. Or the download site and links. Or power schemes > Start > Control Panel > Power Options.
Or Screen Saver settings Start > Control Panel > Display > Screen Saver tab.
What procedure did you use to uninstall the screen savers?

Charlie

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DO YOU HAVE..
by mikyrdan1 / April 9, 2007 1:06 PM PDT
In reply to: Help with software

DO YOU HAVE RESTORE??...SOMETIMES THIS CAN TAKE YOU TO A SIMPLE RECOVERY POINT.

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system restore
by alan fallow / April 9, 2007 6:56 PM PDT
In reply to: DO YOU HAVE..

yes i do have a system restore. I had not thought of that. Will try it now. Thanks for the advice.

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Add/Remove Programs..
by castingRod47 / April 9, 2007 7:17 PM PDT
In reply to: system restore

Its advisable to SHUT-Off your Virus Scanning when useing Add/Remove Programs..
And when I get a Blue Screen(seldom)its all about hardware..
like a Video Card or the Sound Card..
Since your useing a Pentium 4..and 512MBs of RAM you should be safe in most instances..
How-ever..what is the SPPED of your P4 RAM..??..333..400..MHz..??
400MHz is recommended for a 800MHz FSB Pentium 4 Processor..and the HTT must be turned ON..and all PC installed components must be THREAD-safe..[what does the FRONT-page of your Device Manager]offer about RAM and the tiny writing just below it/-->>Physical Address Extension<<--/
..
I use XP SP2..
and only use what is totally compatible..
and I never ADD a Program that declares itself...FREE..
too me FREE means trouble.

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system restore
by alan fallow / April 9, 2007 7:22 PM PDT
In reply to: DO YOU HAVE..

I have tried several restore points from before the download. but the system will not restore to these points. I does not give any reason, the only message i get is that the system cannot restore to this point.

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reply to: system restore
by caktus / April 10, 2007 1:29 PM PDT
In reply to: system restore

Sometimes SR, like other Windows utilities works better in Safe mode.

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