Question

Help with RCA25425 phone system and Canon Pixma mp350 fax.

<span id="INSERTION_MARKER"> Hi there, I'm having some problem setting up my phone system and fax machine. I have a RCA25425 4 line phone with answering machine and am trying to get it to work with a Canon Pixma mp350 fax machine. The phone has the fax machine hooked up to line 3 with a separate number than the other lines. The fax line is set to pick up on the 6th ring. The answering machine is set to pick up on the 10th ring. However, when the answering machine is on it picks up the fax line in 6 rings not the 10 it should. This is leaving me with the faxes being answered on the answering machine. As far as I can tell the systems have been hooked up correctly. Any ideas? Thanks
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Answer
If the ring count is "off"

Why not increase the ring count of the answering machine to more rings?

I know many will think "I set it to 10, it should be 10" but if I have to set it to 14 to get 10, isn't that a solution?
Bob

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It has a set max. for rings.

If I could I would, however the maximum amount of rings is 10. Grin

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Did you try the usual solution?

The fax machine has it's own phone number and line.

And of course you can call the unit defective if the maker won't help and return it as defective then get something else.
Bob

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