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Help with possibly defective HP 5300 all-in-one

by corinnestern / January 1, 2009 7:59 AM PST

I "inherited" an HP 5300 All-in-One. The little screen said "Cannot read tricolor cartridge", so I replaced the cartridge, thinking it was empty or defective. It still says the same thing with the new cartridge. What can I do to troubleshoot the printer and fix this?

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To figure this out I
by R. Proffitt Forum moderator / January 1, 2009 8:04 AM PST

1. Clean all the contacts.
2. If item one fails, I see if the printer is over 2 years old.
3. If it's over 2 years old I get rid of it.

Why I list item 3 is that here they charge to dispose of that busted gear. I can save myself some bucks by "giving" it away.
Bob

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Cleaning contacts on HP5300 All-in-One
by corinnestern / January 1, 2009 8:44 AM PST
In reply to: To figure this out I

Thanks, Bob. What's the best way to clean the contacts, and where are they?

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Look at the printer cart.
by R. Proffitt Forum moderator / January 1, 2009 8:52 AM PST
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