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General discussion

help with outlook

Sep 23, 2005 4:09PM PDT

i have an error when i open outlook...says unable to open default email accounts.unexpected error has occured. mapi was unable to load the information service mscon.dll. be sure the service is installed and configured.

do i need to do a repair install of office?
thnx for any help
tom

Discussion is locked

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Re: Outlook problems
Sep 24, 2005 4:24AM PDT

You could surely try a repair install of Office. Why not?

And are you sure the service you want is installed and configured correctly? If not, a repair install won't help. Try making a new email-account and make it default?

Kees

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hmm..
Sep 24, 2005 9:35AM PDT

i think its because outlook can't connect to my hotmail account because when i tried not connecting to it then outlook loads fine...well thnx for ur reply

i dont use outlook often so doesnt really matter that much to me...when i opened it yesterday then i found out it had an error

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more on the problem..
Sep 24, 2005 1:43PM PDT

something to do with outlook cant deliver the mail to my hotmail account or something...cuz when i go to control panel>mail>email accounts>

and under deliver new e-mail to following location i cant use my hotmail account...i had to create a new .pst on local drive for outlook to work...is there a way to fix dis?