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Help with My Dell Laptop Dvd burner

I am new to this forum so i am sorry if something i do is wrong or in the wrong place.

Lately my dvd burner has been going crazy. One day it stopped working for some reason. it would sound like it was burning and it would say operation successful but there would be nothing burnt to the disc. So i looked around and found that there was a driver and firmware update. I thought i did it correctly because the new driver bumped the burn speed from 4x to 8x and things were working correctly for awhile, but yet again today i tried to burn another data disc and it was back to 4x. I do not know what is wrong. I have a Dell 1525 inspiron TSST corp DVD +- RW TS-L632H burner. Can anyone tell me where i can find the most updated driver and firmware for this? and simple instructions to install it and keep it installed permanently. Or does anyone have any other solutions to this problem? and also lately it has been burning dvd-r but not dvd+r , any reason for that?

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How old is that drive?

If it's 2 or more years old I swap the drive for a new one and retest. Yes there are owners that want a software fix or want the old drive repaired but how to explain (again) the cost is too high to fix that old drive.

Many softwares slow down the record speed when the drives get older. The laser dims and to record it must go slower. Again, how to explain this to today's owners? They don't want to know how short the life span of these drives are.

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1 year old

It is less than a year old... so could it just be the drivers and firmware or is it a hardware problem?

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At less than one year. Not our problem.

It can't be drivers or firmware since it worked till now. So it's a Dell problem. Let them fix it. Drivers and firmware (so far) do not fail with time.

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