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General discussion

Help With Merge Fields in Documents

by fatgreta Oct 24, 2007 1:54AM PDT

Hi,

I'm having trouble with this and have no idea how to proceed. I have a word document that uses merge fields to insert information from an excel spreadsheet into the document, such as name, DOB, etc. I received the file from a colleague at work. Suddenly, when I open that file, the merge toolbar doesn't seem to "turn on," for lack of a better term. The number "0" appears, but the arrows to move through the different fields are greyed out, so I can't change the fields that the document accesses. Maybe a simpler way to say it is once I use the file to print out information for one person (say "John Smith") I am not able to change to the second person in the data source (say "Jane Wilson"). Can anyone help me figure this out?

Thanks,

Chris Buhl

MS Word 2002 (10.5815.4219) SP 2 / Excel the same

Discussion is locked

3 Posts

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(NT) Does the version from your backup still work correctly?

by Kees Bakker Oct 29, 2007 8:39PM PDT

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Backup doesn't work either

by fatgreta Oct 29, 2007 8:52PM PDT

Hi,

Thanks for the reply. No, none of the versions work correctly anymore.

Chris

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Next experiments.

by Kees Bakker Oct 30, 2007 12:47AM PDT

Make a new and very simple form (comparable to the old one) and see if you can get that working. Vary with the source (other than Excel, or other options if those exist) and see if that matters.

Also try on another machine.

It might not directly solve your problem, but it might help to get it more clear.

Kees

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