Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Help with KPF-E60A20

Nov 8, 2012 1:03AM PST

Need help with Sony Wega KPF-E60A20....The screen keeps going blank and no volume?

Discussion is locked

- Collapse -
Clarification Request
deatails
Nov 8, 2012 8:37AM PST

any blinking lights (LEDs at front) when the picture goes away?

- Collapse -
Answer
Usually you are told to seek a service center.
Nov 8, 2012 1:12AM PST

The KDF-E60A20 is another one of those RPTVs that you see failing out there. If the unit works for say half an hour then goes out I suggest you do your yearly cleaning of the vents and fans. If it's just dead, you'll find repair costs exceed what a new set can be.
Bob

- Collapse -
KDF-E60A20
Nov 8, 2012 1:22AM PST

cleaned all vents & such.just keeps going off & on. could it poss. be the Lamp?

- Collapse -
Sorry for my unhelpful reply.
Nov 8, 2012 4:16AM PST
- Collapse -
Answer
Sony Support USA
Nov 9, 2012 12:37AM PST

Good afternoon!

This is Kevin Krause from Sony Support USA. I am sorry to hear about the problems that you are having with your KDFE60A20. Have you tried visiting Sony's esupport site. The page for you model can be found here http://esupport.sony.com/US/p/model-home.pl?mdl=KDFE60A20&LOC=3 and will provide you with some helpful troubleshooting tips and even opportunity to set up a repair for your TV if needed.

Thank you,
Kevin Krause
Sony Support USA