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Help with importing from camcorder

I have a Sony DCR-TRV22 camcorder that connects to my computer via 1394 firewire. I'm using Windows 7 64bit Professional. When I connect the camera to the computer, the camcorder shows up under "Printers and Devices" with the correct name, so it appears to connect OK. However, I cannot do anything else with it. I can't import video using either Windows Live Movie Maker or Nero software. The import software doesn't recognize the camcorder, even though the computer does recognize it and has installed the Windows native drivers for it. Sony does not offer drivers for this device other than those found in the Windows OS.

How can I import video when the software won't recognize it, but the computer does?

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