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Help with Getting my laptop to acknowledge my modem

by The_user / July 11, 2005 1:15 AM PDT

For some reason I can't get my laptop to use my modem to connect to the internet it says it is hooked up.
It seems to think that some other dive is using it or something.

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More....
by will4vols / July 11, 2005 2:15 AM PDT

Please post your OS, computer, what type of router, etc. We at Cnet cannot help you if you do not post the things we need to help you.

Thanks,
Will

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The Same discusion from above
by The_user / July 11, 2005 3:52 AM PDT
In reply to: More....

Laptop is a Sony use windows Xp home edition same modem that came with laptop 56k modem if this is not enough infor. I can give more

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User, Have You Tried?
by Grif Thomas Forum moderator / July 11, 2005 4:18 AM PDT

1. Finding the newest modem driver and installing it?

2. In Device Manager, uninstall the modem, then restart the computer and let Windows "re-recognize" and set up the modem.

3. Since you mention that it's detected as being used "by another drive", please download, install, update, then run ALL of the free spyware removal tools from the links below:

Ad-Aware

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