Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Help with computer system32files missing or gone

May 24, 2017 1:32PM PDT

On my laptop when i try to download some stuff it says missing files from c:/windows/system32/whatever imdownloading, im not sure if its a virus because i can't reset my computer for factory new, restore, or download anything. If you have questions just ask me

Discussion is locked

- Collapse -
Clarification Request
Why can't you reset?
May 24, 2017 1:45PM PDT

You didn't tell what OS so I can't tell if you tried what the maker suggests.

- Collapse -
Answer
Give us some help with details.
May 24, 2017 1:42PM PDT

Post was last edited on May 24, 2017 2:09 PM PDT