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General discussion

help with axim x3 battery failure and power connector socket

Oct 30, 2004 9:54PM PDT

hi
I have a dell axim x3 got a new mugen 1100mHz battery and started using it but the battery gets discharged without using at all and I screwed up the power socket the connector pins and am not able to install any prog into it. please help me what to do!!!
thanx
james

Discussion is locked

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Re: help with axim x3 battery failure and power connector so
Nov 23, 2004 12:14AM PST

I have an Axim x3 with the same issue. Dell won't repair. They will replace with a refurbished model for $199.00. The entire motherboard has to be replaced because the connector is part of the motherboard. I have searched for online places to replace it for me and none are willing. One suggestion is to find a broken model (with an intact motherboard) and replace it yourself. However, I have not had success with this either. Some sites sell motherboards for the Axim x5, but I guess the x3 is not yet available as a separate part. So either wait for that to occur or buy a new unit. If it is under warranty you should contact Dell (be preapred to wait on the phone forever).

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A possible replacement mb
Apr 15, 2005 8:15AM PDT

Mike,

I just ordered an Axim X30 basic to get an LCD to replace the LCD on my Axim X30 Advanced. Would you be interested in the case and MB?

For now please reply via this forum.

Steve

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Replacement Option
May 6, 2005 2:01AM PDT

Hi,

I found http://www.pocketpctechs.com/detail.asp?Product_ID=DX3-SYNCCN01U while searching for other folks with connector issues.

I have a lot of Dell hardware under my control, and I really appreciate the design and operation of Dell products. But this Axim connector is a failure waiting to happen: It only inserts one way, but is not keyed to prevent improper insertion. If you try to connect incorrectly, it causes a failure of the mother board of the Axim, which is a crazy price to pay. The connector is stiff to begin with, so when you insert it improperly, it just feels a little bit stiffer than a correct insertion.

I hope they have fixed this on newer models. I wonder why they didn't go with a standard mini-USB connector?

Cheers.

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Call Dell and get it fixed.
May 6, 2005 2:26AM PDT

It is... really that simple.