General discussion

HELP !!!! WinXP/SP2 Rejects Internet Security Suite

I have a Tablet PC with WinXP/SP2 installed on it. However, when I installed an Internet Security Suite, the installation didn't complete anyway. I looked up into task list it showed that the installation wizard "Not Responding".

Formerly (SP1), before I installed SP2, the Internet Security Suite installation could be successfully completed and it was running well.

I have tried many times the installation with firewall and automatic update of WinXP/SP2 disabled, but remained unsuccessful.

Is that because of existance of Security Center of WinXP/SP2 (previous WinXP/SP1 don't have it) so as to preclude the installation of other internet security suite ?

Please be advised that the Internet Security Suite I used to have running contains SecurityCenter, VirusScan, Personal FireWall, Privacy Service, and SpamKiller. I love the Suite thereof so I would like to have it again running within WinXP/SP2.

Please anyone help me in finding a way to solve the problem if there is something left or wrong in installing the suite within WinXP/SP2.

Many thanks,

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If you had the program installed and running well

why are you installing it again?

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Good question

Are you saying that something went wrong with this security suite after you upgraded to SP2?

If so, there could be many reasons. Which security suite is it? Have you checked the program vendor's web site for any SP2 compatability questions?


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Thanks for reminding me

Dear MarkFlax,

Noted with many thanks for your suggestion to visit the vendor's website.

Today I have been getting there and found a lot of important information on how to install the suite within XP/SP2. The point of importance I obtained there is pertaining to the ActiveX.

I will try reinstalling the suite as instructed thereof. Now I'm really sure that the installation will be smoothly successful.

See you,

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This is my explanation of WinXP/SP2 problem

I'm sorry, beforehand I haven't told you why I installed the suite. It was installed and running well when my OS was WinXP/SP1 but then I would like to have SP2 installed replacing SP1 as SP2 has many advanced features for Tablet PC operations. Then I installed it accordingly.

Upon completion of the SP2 installation, I could use my PC for some instant and sometime I went to defragment my hard disk. In the midst of its operation my PC was hung up. And then I reset it, but unfortunately the PC couldn't reboot at all.

Then there was no best way for me to do but to use recovery cd to make my PC come up again with the risk of recovery that it would destroy all data in the hard disk. Then I did it successfully that's to say I had WinXP with SP1. And before installing any kind of S/W, I went to install SP2 first.

As of that time everything was OK until I got a problem when installing the Internet Security Suite.

Thanks a lot for your attention and looking forward to hearing any further from you again.


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In a nutshell. You betcha.

I bet that some update to said "suite" may be required for it to function proper on XP SP2. Microsoft did warn developers about such things. But owners may not like being on the treadmill of upgrades.


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